Ovh Reviews

OVH Return Policy Overview

OVHcloud does not generally offer refunds for services once payment has been made. Here are the key points regarding their return and cancellation policies:

General Refund Policy

• No Refunds: OVHcloud does not provide refunds for any services, including after cancellation requests. Customers are typically charged for the full term of their service commitment.
• Cancellation: Customers can cancel their services at any time, but this does not entitle them to a refund for any unused time.

Specific Conditions

• Dedicated Servers: For dedicated servers with a one-month commitment, cancellation is allowed at any time; however, no refunds will be issued.
• Long-Term Commitments: If a customer opts for a 12 or 24-month commitment, cancellation requires paying off the remaining balance of the contract.

Exceptions

• Some specific circumstances may allow for refunds if there are administrative errors on OVH's part, but these cases are rare and subject to approval.

In summary, the return policy of OVHcloud is strict, emphasizing that once payment is made, refunds are generally not available.

Here are the top 10 alternatives to OVH.com:

1. Hostinger: Affordable OVHcloud alternative with superior performance and user-friendly control panel.
2. Kamatera: Self-managed cloud hosting with robust performance and excellent support.
3. InterServer: Shared hosting plan with unlimited resources, storage, bandwidth, and email.
4. Namecheap: Provides cheap web hosting with great customer support.
5. WP Engine: An industry-leading managed WordPress host.
6. LiquidWeb: Known for its fully managed hosting and superb customer support.
7. DigitalOcean: Offers cloud servers with SSD storage and fast networking.
8. Cloudways: Provides managed cloud hosting with a unique business model.
9. MediaTemple: Offers a range of hosting services, including shared, VPS, and dedicated hosting.
10. Bluehost: Known for its comprehensive tools and services for website building and management.

Each of these platforms offers unique features and services that make them a viable alternative to OVH.com. It's recommended to explore each one to find the best fit for specific needs.

Here are the steps to open an account on OVH.com:

1. Visit the OVHcloud login page.
2. Fill out the 'I'm new to OVHcloud' form.
3. Accept the Terms of Service and Privacy Policy.
4. Click 'Create an account'.
5. A one-time code will be sent to the email address entered during registration.
6. Check the email for the one-time code, enter it into the spaces provided, and click 'Submit'.
7. If the email containing the code is not received, check the spam folder or try the 'click here to receive again the code' link.
8. Fill in the rest of the contact information and click 'Create an account'.
9. After creating the account, automatically logged in to the account dashboard.

Each OVHcloud customer account is associated with a unique ID called a Customer Code. This code is needed to place orders online, manage all services via the OVHcloud Control Panel, or identify the customer account when contacting OVHcloud support. The Customer Code can be found in the OVHcloud Control Panel by selecting the name in the upper-right corner and then the initials. The 'My profile' box contains the Customer Code. Make note of the Customer Code as it will be needed each time logging in to the account.

For more security, it's recommended to enable two-factor authentication by going to 'My account', then 'Security'.

Remember, creating an account is free and simple. The account is designed to give easy access to information and help manage services.

OVHcloud offers a variety of cloud services with different pricing structures. The Public Cloud solutions are high-performance and cost-effective. The pricing is transparent with no hidden costs. For instance, network traffic for instances or API calls for Object Storage, which are usually billed by other providers, are free with OVHcloud (excluding the Asia-Pacific region).

Here are some examples of their offerings:

• General Purpose instances provide balanced CPU/RAM resources for development servers, web, or enterprise applications. The prices range from $0.0508/hour for an instance with 8 GB memory, 2 vCores, and 50 GB NVMe storage, up to $1.6262/hour for an instance with 256 GB memory, 64 vCores, and 400 GB NVMe storage.

• Compute Optimized instances are suited for applications that require compute-intensive processing. The prices range from $0.0453/hour for an instance with 4 GB memory, 2 vCores, and 50 GB NVMe storage, up to $2.9016/hour for an instance with 256 GB memory, 128 vCores, and 400 GB NVMe storage.

• Memory Optimized instances are designed for memory-intensive processing. The prices range from $0.0658/hour for an instance with 16 GB memory, 2 vCores, and 50 GB NVMe storage, up to $2.1045/hour for an instance with 512 GB memory, 64 vCores, and 400 GB NVMe storage.

Please note that these prices are subject to change and it's always best to check the official OVHcloud website for the most accurate and up-to-date information.

OVHcloud is a global provider of cloud computing and web hosting services. The popular products and services include:

• Control Panel: A tool for managing services, orders, bills, and payment methods.
• Domain Name: OVHcloud provides domain name registration services.
• VPS (Virtual Private Servers): These are virtual servers that users can rent and use for their needs.
• Dedicated Servers: These are physical servers that users can rent for their exclusive use.
• Cloud Solutions: OVHcloud offers various cloud solutions, including public cloud, private cloud, and cloud storage.
• Storage and Backup Solutions: These include Network Storage administered by OVHcloud, HA-NAS, Backup Storage, Veeam Backup, Storage Servers, and Cloud Storage.
• Dedicated Infrastructure Servers: These servers offer computing capacity and storage adapted to server clusters.
• Scale Servers: These are designed for complex, high-resilience infrastructures.
• High Grade Servers: These are the most powerful servers, optimised for critical loads.
• Game Servers: These servers are designed for video games and streaming platforms.

These services cater to a wide range of use cases, including virtualisation and containerisation, big data and analytics, archiving and backup, and more. OVHcloud's offerings are designed to meet the diverse needs of its global customer base.

OVHcloud is a global cloud provider that specializes in delivering industry-leading performance and cost-effective solutions to better manage, secure, and scale data. It offers a wide range of services including public and private cloud products, shared hosting, and dedicated server solutions. OVHcloud provides bare metal servers, virtual private servers (VPS), and hosted private cloud, hybrid, and public cloud solutions. It also offers domain name registration, telephony services, and internet access. OVHcloud is known for its data centers worldwide, and as of 2016, it owned the world's largest data center in surface area. As of 2019, it was the largest hosting provider in Europe, and the third largest in the world based on physical servers. OVHcloud is headquartered in France and has a subsidiary in the US. It serves small, medium, and enterprise customers globally. OVHcloud is also expanding its global footprint with a datacenter in India. It offers a variety of cloud solutions to best fit different business needs. OVHcloud also provides managed database engines, covering setup, backup, scalability, and security. It offers seamless integration, cost-effective solutions, and rapid value delivery. OVHcloud's services are designed to empower data and accelerate digital transformation.

OVHcloud's managed hosting service allows customers to create their website and have OVHcloud take care of the rest. They offer simplicity, flexibility, and performance with a fully pre-installed infrastructure that is always available, monitored 24/7, and kept up to date with security patches.

OVHcloud offers a range of hosting options, from web hosting and VPS to dedicated servers. The option that is best for your needs depends on your web strategy, the size of your business, the scale of your online activity, and your IT infrastructure.

To get started with a web hosting solution, choose a hosting plan that suits your project and deploy it on the server using the OVHcloud Control Panel. You can install a 1-click CMS module to create your website or move your existing website files to your hosting plan using FTP Explorer or an FTP client. Once your website is set up, you can create databases and email accounts linked to your domain name.

OVHcloud provides default anti-DDoS protection and a firewall for all hosting plans to manage security. To further secure your website, we recommend setting a complex password for your OVHcloud customer account and databases, and activating HTTPS on your website.

E-commerce websites require more hosting resources than simple showcase websites. The Performance range from OVHcloud is recommended for online stores as it offers more resources than other web hosting plans, competitive pricing, and ultimate flexibility to handle high traffic fluctuations during sales periods. The Boost option can upgrade your solution to a higher level of resources for a set period.

OVHcloud offers several payment methods for its products and services. Customers can manage these directly from the OVHcloud Control Panel. The different payment methods include Credit/Debit cards (Visa, Mastercard, Maestro), PayPal, and a Prepaid account.

When placing the first order, customers are asked to save a payment method for automatic payments. This payment method is then used by default for all renewals and new orders. However, customers can save other payment methods for future use.

To add a new payment method, customers can click on 'Add a payment method' in the OVHcloud Control Panel. They can choose between a credit card or a PayPal account. For credit cards, customers are redirected to a secure interface of the payment provider. A small amount of money is deducted from the bank account to check the card details and their validity. For PayPal, customers can log in to their PayPal account and register it as an authorized payment method with OVHcloud.

Customers can also change their default payment method. Payments for service renewal bills are always taken via the default payment method. If customers want to change it, they need to add a new payment method and then make it the default payment method.

Finally, if customers no longer want to use one of their payment methods, they can delete it. However, if they want to delete all of their payment methods, all of their services must be set to manual renewal.

Please note that all these actions can be performed directly from the OVHcloud Control Panel.

OVHcloud's refund policy appears to vary depending on the service. For some services, the amount initially paid is refunded, minus the days of services consumed on a pro rata basis, within 30 days of the withdrawal request. However, it's also noted that while it's easy to cancel a plan with OVHcloud, a refund may not be possible. For specific services like NSX, OVHcloud will refund 1 month of hosts and NSX management fees on the next invoice following the order of your new vDC. It's recommended to review the specific terms of service or contact OVHcloud directly for the most accurate information. If the service is cancelled, it will be permanently discontinued at the end of the current subscription. All of the data concerned will be deleted without any possibility of recovery. It's important to back up all of the data before cancelling a service. For domain names, they will be recirculated and can be ordered by other customers after cancellation. The cancellation procedure is identical for the majority of OVHcloud services. To cancel a service subscription, one needs to log in to the OVHcloud Control Panel, click on the name in the top right-hand corner, then on the Products and services button. Next, click the ... button to the right of the service to be cancelled, then Cancel. Specify the reasons for the termination request, then click Confirm. The service will be cancelled on the date of effect listed in the “My services” table. If the status “Cancellation requested” is not seen, refreshing the page is suggested.